Managing Your Emburse Card Program as an Admin

Connect Emburse Cards to Abacus

Once your Emburse account has been set up, you will be able to link it to your Abacus account to manage and create a new card for your team.

To set up the Emburse card program in Abacus, you'll need to click on Add Card Program on the Team Cards page. You will then need to select the Emburse option in the list of financial institutions, which will route you to the Emburse Cards site to authorize the connection. Once it is authorized, you will see the card program appear in Abacus with the option to create and manage new cards.

Your Emburse Card program is integrated directly with your Abacus account. From Abacus, you will be able to issue new cards and maintain an overview of your team’s activity.

Create New Cards

To create and assign a new card, you’ll need to click the Issue Card button on the Team Cards page.

There, you will be able to assign and name the card, as well as select to issue a virtual or plastic card.

• Employee: User in Abacus to whom the card will be issued
• Card Purpose: A name for the card to help identify its use
• Start Date (optional): The card can be used starting on this date
• End Date (optional): Date the card is deactivated

You must choose to issue either a virtual or physical card.

Virtual card details will be displayed in Abacus both on the web and in the mobile application. The card can also be added to Apple Pay for iOS or Google Pay on Android.

Physical cards will be mailed to a specified address. This can be your office or directly to the cardholder, as long as it is within the US. Once the card is activated, the cardholder can use it anywhere major credit cards are accepted.

Edit, Suspend, and Cancel Cards

Once you’ve created the card, you will be able to manage the card at any time from the Team Cards page. You can do this by clicking on the More Actions (three dots) button that appears to the right of the listed card and selecting one of the following options from the dropdown list: Edit Card, Card Details, Suspend Card, or Cancel Card. 

View Card Status

To see Emburse card details via a web browser, click on the Team Cards page in Emburse Spend.

Use the Card State filter at the top of the page to view the preferred Card Status:

• Active: physical or virtual cards that can be used
• Suspended: physical or virtual cards that cannot be used, but can be reinstated
• Not Activated: physical cards that haven't yet been activated
• Canceled: physical or virtual cards that can no longer be used or reinstated

Pause or Cancel an Active Card from the Card Details Page

Admins are also able to Pause, Cancel, or Edit active cards from the Card Details page. 

1. Click View Card Details on any active card using the More Actions (three dots) button. 

2. Use the buttons at the top of the page to Pause, Cancel, or Edit the selected card. 

Declined Transactions

If an Emburse card is declined, the cardholder will receive a text and an email notification explaining why the transaction did not go through.

Expired Cards

When users' Emburse cards expire, an Emburse Cards administrator must issue them new cards. A new card will not be sent out automatically upon expiration.