FAQ: Can I reverse a reimbursement?

Once a reimbursable expense has been approved by the final approval admin, Abacus will initiate a payment to the submitter's bank account via ACH transfer.

Abacus only makes deposits to member accounts, and cannot perform withdrawals. Once a debit begins, Abacus is unable to stop the process or reverse the payment since we do not have a way to debit a user's bank account. Any payments made in error will need to be manually entered or adjusted in the organization's accounting system outside of Abacus.

An admin can un-approve an expense before payments begin to process. 

Please Note: If a payment has already been initiated, the Uapprove button will no longer appear in the expense detail. If the Unapprove button no longe appears, you will need to reconcile the expense approved in error outside of Abacus.