Accounting Sync History Page
The Accounting Sync History page in Abacus can be used to review previously exported items, as well as records that contain errors and require a re-sync to your external accounting system.
Access Accounting Sync History
1. Click the gear in the upper right corner of Abacus to access Company Settings.
2. In the Company Settings menu, click Accounting Sync.
3. On the top-right of the screen, click Accounting Sync History.
Expense data will be added to the Accounting Sync History page every time your records are synced into your connected accounting software, which you can view by clicking Accounting Sync on the Company Settings menu.
You can filter records by Sync Type and whether errors are shown.
Showing
- All: View all records regardless of sync state
- Errors Only: View only records that are in an errored sync state
Reconciling Errored Records
When viewing an errored record on the Accouting Sync History page, you will see the date, amount, merchant, and status.
Click See Details next to "Something went wrong" to view more information about the error.
The following articles summarize common errors and resolution methods across our accounting integrations:
- Intacct Export & Sync Errors
- QuickBooks Online Export & Sync Errors
- NetSuite Export & Sync Errors
- QuickBooks Desktop Export & Sync Errors
- Xero Export & Sync Errors
Once you apply the necessary changes to resolve the error, you can re-sync the errored record to your accounting system. If the error is not resolved or additional errors remain, the record will reappear in an errored state on your Accounting Sync History page.
If you have already manually entered the record in your accounting system, you may dismiss the error as needed. The expense will remain in Abacus, and the error will be removed from the record.