Once in a while, you may need to 'unapprove' an expense.
This comes up every so often if you notice an expense was approved with the wrong amount, category, or tag. Or, you might just hit the 'approve' button by accident.
The "unapprove" expense button is only visible to Admins in the window of time when it is still possible to un-approve an expense. Clicking this button will return the expense to the user's list of "Pending" expenses. They will still need to delete the expense to get rid of it completely, or they will have to edit it.
If a payment has already initiated (payment processing happens daily), the un-approve button will no longer appear in the expense detail.
At this point, we are unable to reverse the payment, and any reconciliation of an expense approved in error will have to take place outside of Abacus.
Please note, you are not able to un-approve corporate card expenses since this risks syncing in duplicate transactions to your accounting software.
Watch our short tutorial video on unapproving an expense here for more information: