Payments for approved expenses are deposited into a user's international bank account when the Admin initiates a transfer through Wise (formerly TransferWise).
A deposit may fail if the user's bank details were incorrectly entered. When this happens an email will be sent to the user to notify them and to prompt them to update their bank details in their Abacus account. Once the bank information is updated, the expenses should be paid out in the next international payment batch that is initiated by the company Admin.
If you experience multiple failed deposits, please reach out to the Abacus support team.